Terms of Service
Please read these terms carefully before using our services. By using LoupiXa Agency, you agree to be bound by the terms and conditions outlined below.
Introduction & Acceptance of Terms
By accessing the website at loupixa.com and utilizing our services, you (the "Client") accept and agree to be bound by the terms and provisions of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Using the website and services constitutes full acceptance of these terms.
Definitions
"Service" refers to the organic distribution and marketing services provided by LoupiXa Agency.
"Client" refers to the mobile gaming studio, agency, or individual engaging LoupiXa Agency for services.
"Campaign" refers to the specific marketing initiative, parameters, and duration agreed upon by both parties.
"Impressions" refers to the number of times a piece of content is displayed and viewed on a target platform.
"Content" refers to short-form videos, images, and copy utilized during the Campaign.
"Platform" refers to third-party social media networks including but not limited to TikTok, Instagram, and YouTube.
Service Description
LoupiXa Agency acts as an organic distribution network for short-form video content across social media platforms on behalf of our clients. Our pricing structure is based on a fixed Cost Per Mille (CPM). We guarantee verified human impressions targeted toward specified geographic and demographic audiences as mutually agreed upon prior to the Campaign launch.
Client Obligations
To ensure the success and compliance of the Campaign, the Client must:
Provide clear brand guidelines, creative assets, or timely approval of content created by LoupiXa Agency.
Define campaign parameters accurately, including target geographies, demographics, preferred platforms, and budget constraints.
Ensure that their game, application, or product fully complies with the Terms of Service and community guidelines of the targeted Platforms.
Campaign Terms & Payment
Billing is strictly CPM-based. Payment terms and invoicing schedules will be detailed in the specific Insertion Order (IO) or service agreement signed by the Client. All recorded impressions are thoroughly verified before billing. LoupiXa Agency operates a strict zero-tolerance policy for invalid traffic; Clients will not be charged for bot traffic, artificial inflation, or unverified views.
Content & Intellectual Property
All original content created by LoupiXa Agency for the purpose of the Campaign remains the intellectual property of LoupiXa Agency unless explicitly transferred in writing.
The Client grants LoupiXa Agency a limited, non-exclusive, revocable license to use their game assets, logos, and branding solely for the creation and distribution of Campaign content. The Client retains all Intellectual Property rights to their underlying game and original assets.
Brand Safety & Content Guidelines
LoupiXa Agency strictly adheres to the Client's provided brand guidelines. All content goes through an internal Quality Assurance (QA) process before being published to our network. The Client maintains the right to request an immediate takedown or modification of any specific piece of content at any time during the Campaign.
Verified Impressions & Reporting
Integrity in metrics is core to our service. All impressions are verified through proprietary and third-party bot detection and traffic validation mechanisms. Comprehensive reporting is provided to the Client on an agreed-upon cadence. Only verified, organic, human impressions are considered billable events.
Confidentiality
Both parties agree to maintain strict confidentiality regarding all Campaign data, pricing structures, performance metrics, and proprietary methodologies disclosed during the term of the engagement. This obligation survives the termination of the service agreement.
Data Privacy
LoupiXa Agency relies on platform-native delivery and does not directly collect, harvest, or store Personally Identifiable Information (PII) from end users. We operate in full compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. For more information, please refer to our Privacy Policy.
Limitation of Liability
To the maximum extent permitted by law, LoupiXa Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. LoupiXa Agency is specifically not liable for damages or losses caused by third-party platform algorithm changes, account shadow-bans or suspensions executed by Platforms, or broader industry shifts outside of our direct control.
Termination
Either party may terminate the agreement for any reason by providing thirty (30) days written notice to the other party. Upon termination, any active campaigns will be carefully wound down, and all outstanding invoices for verified impressions delivered up to the termination date remain fully payable.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Malta, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Malta.